(4.3 / 5)1750+ Ratings

Jackery Reviews

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Overall Rating

4.3
11 Reviews
  • 538%
  • 462%
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About Jackery

Jackery, a California-based company established in 2012, is a leading brand in the solar generator industry, and is recognized globally by more than 100 authorized media and organizations. With nine years of experience, Jackery is a top producer of portable power and outdoor solar utilities, and a major contributor in the fight against climate change by promoting the use of clean energy for outdoor living. As a pioneer of the solar generator industry, Jackery is committed to providing the best-in-class products and services to customers worldwide.

Customer ratings by feature

  • Price & Quality
    4.0
  • Return Policy
    4.4
  • Good Value
    4.3
  • Shipping & Delivery
    5.0
  • Customer Service
    5.0

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Jackery Customer Reviews (11)

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Marcus McGee
Marcus McGee
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Feb 14, 2023
Vilmos Pálfy
Vilmos Pálfy
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Feb 14, 2023
Gabriele Koehler
Gabriele Koehler
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Feb 14, 2023
Byron Sthilaire
Byron Sthilaire
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Feb 14, 2023
Isobel Phillips
Isobel Phillips
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Feb 13, 2023
Daniel Sternberg
Daniel Sternberg
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Feb 12, 2023
Dennis Freud
Dennis Freud
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Feb 12, 2023
Archie Kaur
Archie Kaur
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Feb 12, 2023
Louise Sutton
Louise Sutton
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Feb 12, 2023
George Carl
George Carl
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Feb 12, 2023

Jackery Customer’s Q&A

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Jackery FAQs

FAQ

Where does Jackery offer free delivery?

Jackery offers free delivery to the contiguous US excluding Hawaii, Alaska, Puerto Rico, and U.S. Virgin Islands.
FAQ

How long does it usually take for orders to deliver?

Orders usually deliver within 3-4 business days after checkout.
FAQ

What happens if the delivery is delayed?

If the delivery time is postponed due to boosting orders or harsh weather, Jackery will inform the customer via email.
FAQ

Can an order be canceled?

Yes, an order can be canceled before it's shipped. The customer will receive a full refund once the order is successfully canceled.
FAQ

What is the warranty period for Jackery products?

The warranty period for Jackery products is 24 months, measured starting from the date of purchase by the original consumer purchaser.
FAQ

Does Jackery offer a money-back guarantee?

Yes, Jackery offers a 30-day money-back guarantee for goods purchased directly from Jackery.com.

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